Quite often you'll be asked for your Customer Refence Number when filling in forms, giving meter reads, or registering for the app.

How do I find my Customer Reference number?

You can usually find your customer reference number at the top of any letter we send that is to do your your electricity and/or gas account.

However if you do not have one to hand, you can click here to find it by popping in a few simple details (email address linked to your account or phone number)

We hope this was helpful? If we have missed anything or you think we could improve this, please let us know in the comments below.